Results tagged ‘ season tickets ’

Worth the Wait: Navigating the Cubs Season Ticket Holder Waiting List

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(Photo by Stephen Green)

Greg Augsburg is the personification of the old axiom “Good things come to those who wait.”

When Augsburg was a college student at Eastern Illinois University in the mid-2000s, he got into the habit of watching the standard Cubs 1:20 day game. Each telecast would include a plug about joining the Season Ticket Holder Waiting List. For the longtime Cubs fan, who always followed the team but really got hooked around the time of the 2003 playoff run, it was a siren call.

“It was always something to look forward to,” said Augsburg, now a technology coordinator and trainer at Wood Dale School District 7. “What’s five minutes out of my day to fill out a questionnaire? It was just something charming to think of once in a while.”

Of course, Augsburg knew it would be a while before he got a crack at tickets. The Cubs send regular updates on where each person stands in line, and at one point, he was informed he was customer No. 75,000.

“I was like, ‘Oh, this is never going to happen,’” Augsburg said, laughing. “Seriously, my train of thought was, ‘Well, maybe when I’m retired, I’ll get to do it.’”

Though he did have a little wait, a decade later, the 29-year-old is now the proud owner of two Cubs season tickets.

The Chicago Cubs Season Ticket Holder Waiting List is a no-cost way for Cubs fans to get in line for season tickets. To join the list, fans complete the form at cubs.com/waitinglist and, well, wait. How fast the list turns over depends on various factors. Seat locations primarily become available when current Season Ticket Holders opt not to renew their spots, so the product on the field can be a big determinant.

With the Cubs major-league team struggling over the last few seasons, there was quite a bit of turnover. That’s not the case anymore.

Going into 2015, the Cubs churned through 17,112 names on the waiting list before hitting capacity. That kind of movement is why Augsburg became a Season Ticket Holder in his late-20s instead of his late-60s. This year, the team went through fewer than 1,000 names.

“It’s always fun to welcome new Season Ticket Holders into the Cubs family, especially since we know our fans wait years for the opportunity,” said Cubs Senior Director of Ticketing Cale Vennum. “The increased interest in becoming a Season Ticket Holder is just another example of the tremendous demand we’ve seen to watch this year’s exciting team. It may take some time to get that call, but stories like Greg’s are a reminder the wait is definitely worthwhile.”

After completing the form, fans receive an account number and their current place on the list. The list is updated annually, and fans receive periodic emails so they know just how close—or far—they are from getting an opportunity.

Augsburg worked with Cubs Ticket Sales Representative Charles Zubrod, who he said offered constant feedback and communication once his number finally came up. Not only did Zubrod provide progress updates and advice about how to get through the line quickly once Augsburg got into the virtual waiting room, he was also honest and helped temper expectations. There is no guarantee a fan’s preferred seats will be open.

If a fan is offered a season ticket location but chooses to decline the offer, the Cubs will proceed to the next person in the queue, and that fan will be required to sign up again and obtain a new waiting list number, which can mean years more waiting.

But when the day came and Augsburg went online to claim his spot, the stars aligned, and he was able to get exactly what he wanted. Now he has only one more thing left to wait for—another deep Cubs playoff run.

“This really is quite the opportunity,” Augsburg said. “We’re probably in our best position to win in a very long time, and it just happens to be the year that my number gets called. It’s very nice. Coincidental, but I’ll take it.”

Cubs and Topps partner for exclusive 82-card set

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If you’re a card collector, you’ve got 82 extra reasons to head to the Friendly Confines this season.

The Topps Company and the Chicago Cubs have partnered to create an exclusive, 82-card Topps Archives set, featuring current and former Cubs players on classic Topps card designs. The player and design pairings are unique to the set, which will be delivered to Cubs season ticket holders as part of their season ticket package. The set designated for season ticket holders will include a logo to differentiate the collection from cards made available to fans over the course of four Cubs home games at Wrigley Field this season.

“We’re excited to partner with our friends at Topps and to be the only club in Major League Baseball to provide a unique set of collectable Topps Archives cards to our season ticket holders and fans,” said Cubs Director of Ticket Sales and Service Brian Garza. “We hope our fans have as much fun opening these cards as we had creating them.”

Cubs fans have the chance to secure the entire 82-card set by attending four Topps promotional games at Wrigley Field. The cards will be given away in four installments on the following dates:

  • Friday, May 3, 1:20 p.m. vs. the Cincinnati Reds (Cards 1-20, featuring Ernie Banks, Ron Santo, Shawon Dunston, Andre Dawson and Anthony Rizzo, among others)
  • Friday, July 5, TBD vs. the Pittsburgh Pirates (Cards 21-40, featuring Dave Kingman, Ryne Sandberg, Kerry Wood, Greg Maddux, Jeff Samardzija and Alfonso Soriano, among others)
  • Friday, Aug. 2, TBD vs. the Los Angeles Dodgers (Cards 41-60, featuring Billy Williams, Starlin Castro, Dennis Eckersley, Anthony Rizzo, Mark Grace, Glenn Beckert and Darwin Barney, among others)
  • Friday, Aug. 30, 1:20 p.m. vs. the Philadelphia Phillies (Cards 61-82, featuring Lee Smith, Milt Pappas, Keith Moreland, Fergie Jenkins and Rick Sutcliffe, plus a “Future Stars” card with Jorge Soler, Albert Almora and Javier Baez)

Tickets for these promotional dates are available for purchase now in a custom Cubs Six-Game Pack, titled the “Topps Baseball Card Pack,” available at www.cubs.com/packs. The first 10,000 fans at each game receive a pack of the cards outlined above. Collectors are encouraged to arrive early to ensure they receive the cards. These cards are only available during the designated promotional dates at Wrigley Field, and the sets will not be sold through retail. For a complete checklist of the cards included in the set, visit www.cubs.com/Topps.

“We are thrilled to partner with the Cubs on this effort,” said Topps Vice President of Marketing Mark Sapir. “It is a special project that should not only unlock special value to Cubs fans, but also delight collectors.”

The Cubs provided a sneak preview of the card designs at the team’s annual Cubs Convention Jan. 18-20 in downtown Chicago, where oversized cards were on display for fans.

In addition, images from each of the Topps Archives Cards are incorporated into the team’s season ticket design. Players are featured on specific game dates based on the opponent, historical achievements, jersey numbers, calendar dates and other factors. Season ticket holders will receive an insert in their season ticket package with the rationale behind each choice.

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